U11 Privacy Policy
Information Collected
U11 collects various types of user information including account details like name, email address, phone number, as well as device and browser data to ensure a smooth and secure user experience. We also collect data related to financial transactions in Malaysian Ringgit (MYR) and local payment methods. Cookies and tracking technologies are used to enhance site navigation and personalize content.
Purpose of Information Use
The information collected is used to provide online gambling services, verify user identities, process payments, and enhance experiences with personalized services. We also use data for security purposes, fraud prevention, and to comply with applicable legal regulations.
Cookies & Tracking
We use cookies to monitor website usage and user preferences. Cookies help us understand how visitors interact with the site and allow us to tailor ads and content. You can control cookie settings through your browser, but disabling cookies may affect some site features.
Data Storage & Security
User data is stored with high-level security measures including end-to-end encryption and strict access controls. We conduct regular security audits to prevent unauthorized access or data breaches. Data is retained only as long as necessary for operational purposes and legal compliance.
Information Sharing With Third Parties
U11 does not sell or share users' personal information with third parties without consent, except to comply with legal requirements, payment service providers, or technical partners supporting platform operations. All third parties are bound by strict confidentiality and security obligations.
User Rights
Users have the right to access, correct, or delete their personal information by contacting our support team. Access requests will be processed promptly in accordance with Malaysia’s data protection laws.
Policy Changes & Contact Us
U11 reserves the right to update this privacy policy at any time. Users are advised to review this page regularly for any changes. For any data privacy inquiries, please contact our support team at [email protected].